The Operations Department manages and maintains City infrastructure and properties. Some of the services provided by Operations include:

  • Maintenance of water, sewer, storm sewer, roads, sidewalks, parks, fields, tot lots, and trails
  • Cemetery
  • Sanitation and Landfill
  • Street Lighting

Do you have a service request or query to make to the Operations Department? We take hazards or issues of community safely very seriously. Please report all hazards and safety issues to staff.


See below for a list of City service numbers, available for your convenience:

Customer Service Line – 250-624-6795

After Hours – 250-624-3000

Weekend Emergencies – 250-624-3000

Streetlight Repair Reporting – 250-627-0988



The City of Prince Rupert currently maintains over 60 km of roads for our community, as well as four bridges that connect the different areas of the community. (read more...)

Drinking Water

The Prince Rupert water system feds approximately 6 million cubic meters of potable water per year to local residents, businesses, and industry, utilizing over 50 kilometers of distribution line and close to 6000 individual service connections. (read more...)